Customer Service Representative- Lancaster NH

Bar Harbor Bankshares; Lancaster (NH); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Medical/dental/vision/life insurance

Paid holidays

401(k) plan

Paid vacation and sick time

Wellness program

Continuing education benefits

And more!

Job summary

Bar Harbor Bank & Trust is seeking a part-time Customer Service Representative for our Lancaster, New Hampshire branch. You will assist customers with day-to-day financial needs, process transactions, and develop trusted relationships in a fast-paced, community-focused environment.

The role emphasizes identifying customer needs, referring loans and banking services, and supporting branch goals while delivering friendly, professional service. High school education required; Windows skills helpful.

Qualifications

• High School or better as minimum education.
• Experience in customer service is recommended.
• Basic Windows knowledge and ability to use banking software.

Responsibilities

• Assist customers with financial needs and recommend products and services.
• Identify opportunities to refer loans, trusts, investments, or insurance.
• Process transactions promptly and provide courteous service.
• Build trust with the Lancaster community and support branch goals.

Skills

Customer service

Sales/referrals

Communication

Education

High School or better

Tools

Windows

Job description

Customer Service Representative- Lancaster NH

Requisition Number: CUSTO003676

• Posted : September 14, 2026
• Part-Time
• On-site

Locations

Showing 1 location

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day-to-day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, part-time 20 hours per week opening for a Customer Service Representative at our Lancaster New Hampshire branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Bar Harbor Bank & Trust offers:

• competitive pay
• referral incentives
• an employee stock purchase plan
• medical/dental/vision/life insurance plans
• paid holidays
• 401(k) plan
• paid vacation and sick time
• a wellness program
• continuing education benefits
• and more!

Education

Required

High School or better.

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.