Customer Service Representative- Newport, NH

Bar Harbor Bank & Trust; Newport (NH); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Paid holidays

401(k) plan

Paid time off

Wellness program

Continuing education

Job summary

Bar Harbor Bank & Trust is seeking a Customer Service Representative in Newport, NH, for a 25-hour-per-week, on-site role at our Newport branch. You will assist customers with daily financial needs, identify opportunities for referrals, and help meet branch goals while delivering friendly, accurate service.

The position emphasizes building trusted relationships within the local community and handling routine banking tasks with attention to detail and professionalism.

Qualifications

• High School diploma or better.
• Customer service experience is required.
• Working knowledge of Windows is essential.

Responsibilities

• Assist customers in identifying financial needs and suggest additional products and services.
• Make referrals for loans, trusts, investments, and other banking services.
• Contribute to branch goals in deposits and loans through customer interactions.
• Build trusting relationships within the communities we serve.
• Process transactions promptly, courteously and professionally.
• Provide exceptional customer service and follow up for inquiries.

Skills

Customer service experience

Windows knowledge

Education

High School or better

Tools

Windows OS

Job description

Customer Service Representative- Newport, NH

Requisition Number: CUSTO003697

• Posted : October 9, 2026
• Part-Time

Locations

Showing 1 location

9 Main Street
Newport, NH 03773, USA

Description

• competitive pay
• referral incentives
• an employee stock purchase plan
• paid holidays
• 401(k) plan
• paid time off
• a wellness program
• continuing education benefits
• and more!

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 25 hour per week opening for a Customer Service Representative in our Newport, New Hampshire branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.