Customer Service Representative- Lancaster, NH

Bar Harbor Bank & Trust; New Hampshire; On-site; USD 36,000 - 48,000; Full time

Job summary

Bar Harbor Bank & Trust in Lancaster, NH is seeking a Customer Service Representative for a full‑time, on‑site role. You will be the first point of contact for customers, helping with day‑to‑day banking needs and guiding referrals to loans, trusts, investments, and other services.

The position emphasizes building trusted relationships, handling transactions promptly and professionally, and supporting branch goals.

Qualifications

• Customer service experience.
• Working knowledge of Windows.
• High School diploma or better.

Responsibilities

• Assist customers with identifying financial needs and referrals to loans, trusts, investments, and other services.
• Process transactions for customers in a prompt, courteous and professional manner.
• Build trusting relationships with individuals in the communities served.
• Help meet branch goals in deposits and loans.
• Provide exceptional customer service and follow through on inquiries.

Skills

Customer service

Windows knowledge

Education

High School or better

Tools

Windows OS

Job description

Customer Service Representative- Lancaster, NH

• Full-Time
• On-site

Locations

Showing 1 location

Lancaster, NH 09505, USA

Description

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day-to-day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current full-time, 40 hours per week opening for a Customer Service Representative in our Lancaster, New Hampshire location.

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. Customer service experience and a working knowledge of Windows are essential for this position.

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.