Customer Service Representative/Lot Attendant

Jobtailor

Phoenix (AZ)

On-site

USD 30,000 - 45,000

Full time

14 days+

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Job summary

U-Haul in Phoenix, AZ is hiring a Rental Associate to assist customers with products and services, manage rentals with U-Scan, and handle equipment like trucks and trailers. You will inspect equipment, prepare invoices, and conduct safety tasks such as hitch installation and propane filling.

Requires a valid driver’s license, high school diploma or equivalent, and the ability to lift 50 lbs. Certifications for propane filling and forklift are provided upon employment.

Qualifications

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.
Ability to work around moving parts or machines, fumes, or irritant chemicals.
May be required to use protective clothing or gear such as masks, goggles, gloves, or shields.
Ability to remain stationary for long periods and move around indoors and outdoors.
Ability to position oneself to reach objects at varying heights.
Ability to move equipment weighing a minimum of 50 lbs., assisted or unassisted.
Propane-filling certification offered through U-Haul upon employment.
Forklift certification offered through U-Haul upon employment.
U-Haul will not hire or re-hire individuals who use nicotine products in applicable states, including Arizona

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane.
Drive a forklift.
Perform other duties as assigned.
Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer Service

U-Scan Technology

Forklift Operation

Propane-Filling Certification

Valid Driver's License

Education

High School Diploma or Equivalent

Tools

U-Scan Technology

Forklift

Job description

Assist customers inside and outside a U-Haul center with U-Haul products and services
Use smartphone-based U-Scan technology to manage rentals and inventory
Move and hook up U-Haul trucks and trailers
Clean and inspect equipment on the lot, including checking fluid levels
Answer questions and educate customers regarding products and services
Prepare rental invoices and accept equipment returned from rental
Install hitches and trailer wiring
Fill propane
Drive a forklift
Perform other duties as assigned
Participate in ongoing U-Haul education through U-Haul University

Requirements

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent
Ability to work around moving parts or machines, fumes, or irritant chemicals
May be required to use protective clothing or gear such as masks, goggles, gloves, or shields
Ability to remain stationary for long periods and move around indoors and outdoors
Ability to position oneself to reach objects at varying heights
Ability to move equipment weighing a minimum of 50 lbs., assisted or unassisted
Propane-filling certification offered through U-Haul upon employment
Forklift certification offered through U-Haul upon employment
U-Haul will not hire or re-hire individuals who use nicotine products in applicable states, including Arizona

Core Competencies

Demonstrates proficiency in customer service and equipment management, including the use of U-Scan technology and the ability to handle U-Haul products. Capable of performing physical tasks such as moving equipment, filling propane, and driving a forklift while adhering to safety standards.

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