Customer Service Representative

Jobtailor; Sunset (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

U-Haul is seeking a Customer Service / Equipment Specialist in Sunset, UT to assist customers, manage rentals via U-Scan, and handle truck and trailer hookups. You will clean and inspect equipment, answer questions, and prepare invoices, with ongoing education through U-Haul University.

Responsibilities include hitch installation and propane filling, with forklift operation possible after certification. A valid driver's license and a high school diploma are required.

Qualifications

• Valid driver’s license with a good driving record.
• Propane certification and forklift certification offered after employment.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Equipment Inspection

Rental Invoicing

Truck and Trailer Hookup

Fluid Level Checking

Inventory Management

Education

High School Diploma or equivalent

Tools

U-Scan Technology

Job description

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Requirements

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent

Core Competencies

Demonstrates proficiency in customer service and equipment management, including the use of U-Scan technology and the ability to install hitches and trailer wiring. Maintains safety and compliance through valid driver’s license and ongoing education.

Highest-signal resume keywords

• Customer Service
• U-Scan Technology
• Hitch Installation
• Forklift Operation
• Propane Filling

ATS Optimization Keywords

Hard Skills

• Equipment Inspection
• Rental Invoicing
• Truck and Trailer Hookup
• Fluid Level Checking
• Inventory Management

Soft Skills

• Communication
• Problem-Solving

Certifications & Qualifications

• Valid Driver’s License
• Propane Certification
• Forklift Certification

Industry Keywords

• U-Haul Products
• Customer Education
• Continuous Education

Tools & Technologies

• U-Scan Technology