Shift Lead

S&G Stores; Sidney (OH); On-site; USD 19,286 - 22,041; Full time

Job summary

A retail company in Sidney, Ohio, is seeking a full-time Shift Lead to support the store manager and ensure efficient operations. Responsibilities include providing excellent customer service, managing store policies, processing transactions, and maintaining a clean environment. Candidates must have retail or customer service experience and be able to lift items and stand for long periods. This position is ideal for individuals seeking a mid-senior level role in management and manufacturing.

Qualifications

• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Ensure store policies are being followed.
• Promote and maintain a clean and organized store appearance.
• Efficiently process cash and card transactions.
• Monitor store activities and respond to emergencies.

Skills

Retail experience

Customer service

Job description

Base pay range

$14.00/hr - $16.00/hr

Summary:

A Shift Lead at S&G serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with the Store Manager to ensure the store maximizes sales and profits while maintaining asset controls.

Responsibilities:

• Provide excellent customer service leadership to all customers.
• Acknowledge/greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including maintaining plan‑ogram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner.
• Respond quickly to all emergencies for the safety and security of customers and employees and notify the appropriate individuals.

Requirements:

• Retail experience / customer service experience required.
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time (e.g., in the store, outside, and in the cooler).
• Available to work various shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Retail