Customer Service Representative-Dispatcher Bonus Opportunities

A&J Plumbing and Sewer Service; Fair Haven (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free snacks

Health insurance

Paid time off

Training & development

Vision insurance

Advancement opportunities

Job summary

A&J Plumbing and Sewer Service in Michigan is seeking a full-time Customer Service Representative/Dispatcher. You will handle customer and employee interactions, answer calls, and dispatch technicians using GPS software, while maintaining accurate records and schedules.

The role offers a 35-40 hour workweek with rotating weekends, potential daily bonuses, and benefits including health, dental, and vision insurance, plus paid time off and growth opportunities.

Qualifications

• Team member who is responsible, self-starter, family oriented and can operate in a fast-paced environment.
• Provide friendly services to customers and company employees.
• Keep data and records up to date, including spreadsheet information.
• Answer a multi-line telephone system and dispatch service technicians via GPS.

Responsibilities

• Provide friendly service to customers and company employees.
• Keep data and records up to date, including spreadsheet information.
• Answer multi-line telephone system and dispatch technicians by GPS software.
• Assist with general office and administrative tasks including filing and faxing.

Skills

Customer service

Dispatcher duties

Data entry

Administrative support

Tools

GPS software

MS Excel

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Opportunity for advancement

Immediate need for a FULL TIME Customer Service Representative/Dispatcher. The working schedule is approximately 35-40 hours per week and the two shifts are 7:30 a.m. to 4:00 p.m. and/or 10:00 a.m. to 6:00 p.m. with mandatory rotating weekends.

The responsibilities for this position include:

• Providing friendly services to customers & company employees
• Keeping data and records up to date including spreadsheet information
• Answering multi-line telephone system
• Dispatching service technicians using a GPS software program
• Assist with general office and administrative functions including (but not limited to) filing, faxing.
• A team member who is responsible, self-starter, family oriented and can operate in a fast-paced environment.

FULL TIME

Potential Daily Bonuses of $150 - $1,000

No Major Holidays or After-hours

Benefits offered: Medical/Dental/Vision/Life

Paid Vacation

Casual Office Atmosphere

Job Type: Full-time

Salary: $16.50 - $18,00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Work Location: One location