Customer Service Representative (Bilingual)

Bennetts Company; Cleburne (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Bennetts Company in Texas seeks a Bilingual Retail Customer Service Specialist to assist English- and Spanish-speaking customers in-store. You will answer questions, resolve concerns, and help with transactions while delivering exceptional service.

This role requires a friendly, responsive mindset and the ability to maintain high service standards to support store success.

Strong communication in both languages and attention to detail when processing purchases are essential.

Formación

• Bilingual in English and Spanish with strong communication skills.
• Proven customer service mindset and problem-solving ability.
• Ability to assist with transactions accurately and professionally.
• Reliable and responsive with focus on service quality.

Responsabilidades

• Provide friendly, accurate assistance to customers in English and Spanish
• Handle customer inquiries and troubleshoot issues to drive satisfaction
• Support and complete customer transaction activities
• Maintain a customer-focused, service-oriented approach
• Contribute to a positive retail environment and store success

Conocimientos

Bilingual English/Spanish

Customer service mindset

Problem-solving ability

Transaction handling

Descripción del empleo

Bilingual Retail Customer Service Specialist supporting English and Spanish-speaking customers to deliver an excellent in-store experience. Responsibilities include answering customer questions, resolving concerns, and assisting with transaction processes while maintaining high standards of customer service.

Key duties

• Provide friendly, accurate assistance to customers in both English and Spanish
• Handle customer inquiries and troubleshoot issues to drive satisfaction
• Support and complete customer transaction activities
• Maintain a customer-focused, service-oriented approach
• Contribute to a positive retail environment and store success

Qualifications & Skills

• Strong bilingual communication skills (English and Spanish)
• Proven customer service mindset with problem-solving ability
• Ability to assist with transactions accurately and professionally
• Reliable, responsive, and able to maintain service quality