Bilingual Retail Customer Experience Pro (English/Spanish)

Bennetts Company; Cleburne (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Bennetts Company in Texas seeks a Bilingual Retail Customer Service Specialist to assist English- and Spanish-speaking customers in-store. You will answer questions, resolve concerns, and help with transactions while delivering exceptional service.

This role requires a friendly, responsive mindset and the ability to maintain high service standards to support store success.

Strong communication in both languages and attention to detail when processing purchases are essential.

Qualifications

• Bilingual in English and Spanish with strong communication skills.
• Proven customer service mindset and problem-solving ability.
• Ability to assist with transactions accurately and professionally.
• Reliable and responsive with focus on service quality.

Responsibilities

• Provide friendly, accurate assistance to customers in English and Spanish
• Handle customer inquiries and troubleshoot issues to drive satisfaction
• Support and complete customer transaction activities
• Maintain a customer-focused, service-oriented approach
• Contribute to a positive retail environment and store success

Skills

Bilingual English/Spanish

Customer service mindset

Problem-solving ability

Transaction handling

Job description

Bennetts Company in Texas seeks a Bilingual Retail Customer Service Specialist to assist English- and Spanish-speaking customers in-store. You will answer questions, resolve concerns, and help with transactions while delivering exceptional service.

This role requires a friendly, responsive mindset and the ability to maintain high service standards to support store success.

Strong communication in both languages and attention to detail when processing purchases are essential.