Customer Service Representative

Oswood Stallion Station Inc; Weatherford (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Oswood Stallion Station Inc. is seeking a dedicated Customer Service Representative for the busy breeding season (February through June).

You will handle a wide range of administrative and client-facing tasks to keep operations running smoothly and on schedule. You’ll manage accounts payable/receivable, communications, semen requests, and breeding contracts while coordinating logistics such as mare check-ins, shipping labels, and flight bookings.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Experience in accounting is preferred but not required.
• Experience in the equine or breeding industry is a plus and training can be provided.

Responsibilities

• Oversee accounts payable and receivable.
• Manage all emails, phone calls, and text communications with clients.
• Process semen requests and breeding contracts accurately and timely.
• Coordinate mare check-in/check-out, shipping labels, and flight bookings.

Skills

Multitasking

Customer service

Attention to detail

Communication skills

Organizational skills

Proactive attitude

Job description

We’re seeking a dedicated Customer Service Representative to join our team for the busy breeding season, running from February through June. This position is ideal for someone who enjoys multitasking, working with people, and keeping operations running smoothly behind the scenes.

In this role, you’ll take the lead on a wide variety of administrative and customer service responsibilities. You’ll oversee accounts payable and receivable, manage all emails, phone calls, and text communications, and ensure that every client interaction is handled promptly and professionally. Our Customer Service Representative will also be responsible for processing semen requests and processing breeding contracts—ensuring accuracy, proper documentation, and timely communication with clients throughout the process.

A key part of this position involves coordinating the logistics that keep our breeding program on track. You’ll check mares in and out, ensuring all necessary documentation is complete and accurate, handle semen requests, and take care of shipping labels and flight bookings to make sure every shipment arrives on time.

We’re looking for someone who brings a high level of organization, attention to detail, and a proactive attitude to their work. Strong communication skills and comfort with managing multiple priorities at once are a must. Accounting experience preferred, but not required. Experience in the equine or breeding industry is a plus, but we’re willing to train the right person who shows initiative and enthusiasm.

This is a full-time, SEVEN-DAYS-A-WEEK position during the breeding season, with flexibility required during especially busy periods. In return, you’ll become an integral part of a hardworking and passionate team that takes pride in delivering exceptional service and care.

Compensation will be competitive and based on experience.