Customer Service Representative

Cal-Ore Telephone Co; Tulelake (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits

Retirement plan

Job summary

Cal-Ore Telephone Co. seeks a Customer Service Representative to handle payments, service orders, account setup, and inquiries. Strong computer skills, including Word, Excel, and database usage, are essential for efficient daily operations.

Preferred bilingual (English/Spanish) candidates will contribute to a friendly, professional office environment. Occasional inter-office travel may occur as needed.

Qualifications

• Proficient in Word, Excel and databases.
• Bilingual English/Spanish preferred.

Responsibilities

• Process customer payments.
• Manage service orders.
• Set up new accounts.
• Respond to customer inquiries.
• Perform general accounting tasks.

Skills

MS Word

MS Excel

Database apps

Communication skills

Team player

Job description

Customer Service Representative

Cal-Ore Telephone is seeking qualified candidates for the position of Customer Service Representative. The ideal applicant will have strong computer skills and be proficient in Microsoft Word, Excel, and database applications.

Key responsibilities include processing customer payments, managing service orders, setting up new accounts, responding to customer inquiries, and performing general accounting tasks. Strong communication skills and the ability to work effectively with the public are essential.

The successful candidate will be a team player who can follow direction, meet deadlines, and contribute to a positive and collaborative office environment. Occasional travel between office locations may be required.

Bilingual (English/Spanish) skills are preferred.

Cal-Ore Telephone offers a supportive work environment along with a competitive benefits package and retirement plan.