Customer Service Representative

CloudWave Technologies; Sunnyvale (CA); Sur place; USD 99 000 - 152 000; Temps partiel

Avantages offerts par ce poste

Mentorship

Fast track to senior roles

Résumé du poste

CloudWave Technologies, based in Sunnyvale, CA, is seeking a part-time Customer Service Representative to help our growing sales marketing team. The role emphasizes writ­ing effective follow-ups, assisting account executives with prospecting, and accurately forecasting a $99,000–$152,000 quota.

You will contribute to multi-channel campaigns and onboard new marketing clients to reduce churn. The position offers mentorship and a fast track into senior sales marketing roles, with the potential to

Qualifications

• 3+ years of sales/marketing experience.
• Experience with multi-channel campaigns.

Responsabilités

• Write follow-ups that get answered, not the ones that get ignored.
• Support mid-level account executives with prospecting and follow-up strategy.
• Forecast quota accurately and monitor progress against targets.
• Pitch upsells that feel like favors, not invoices.
• Develop and execute multi-channel campaigns that generate qualified leads.

Connaissances

Growth mindset

Troubleshooting

Cold calling

Strong communicator

Friday grit

Description du poste

CloudWave Technologies opened a Customer Service Representative position because our Sunnyvale customers are buying faster than our team can keep up. Count it up: 3 years, $99,000 - $152,000, a sales marketing charter, and the kind of CloudWave Technologies growth that compounds.

Key Responsibilities

• Write follow-ups that get answered, not the ones that get ignored
• Support mid-level account executives with prospecting and follow-up strategy
• Pair a $99,000 - $152,000 quota with the discipline to forecast it straight
• Pitch upsells that feel like favors, not invoices
• Develop and execute multi-channel campaigns that drive qualified leads for CloudWave Technologies
• Walk new sales marketing clients through onboarding so they stick around

What You'll Bring

• Comfort owning a number that goes up or down because of you
• A growth mindset and openness to constructive feedback
• Hands-on familiarity with Troubleshooting, sharpened by Cold Calling side projects
• Confident communicator across email, calls, and in-person meetings
• The grit to debug at 4pm on a Friday without complaint

CloudWave Technologies builds sales marketing tools the way old shops built furniture — slowly, in Sunnyvale, CA, and with a maker-minded respect for the craft. At CloudWave Technologies, asking for a day off doesn't require a doctor's note or a guilt trip.

Your 4 of experience earn you $99,000 - $152,000 here, alongside mentorship and a fast track into senior sales marketing roles.

We refreshed the dates so you know this part-time role is current.