Customer Service Representative

Green Comfort Systems; Rosedale (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

401(k) with match

Monthly bonuses

Friendly team environment

Job summary

Green Comfort Systems is seeking a friendly Customer Care Associate to be the first point of contact for homeowners booking eco-friendly heating and cooling service in Rosedale, MD.

You will answer inbound calls, schedule appointments, follow up with customers, and coordinate with field technicians. This full-time role offers a supportive team environment and opportunities to contribute to greener solutions.

Qualifications

• 2+ years of customer service experience in home services or call centers.
• Strong phone, email, and computer skills.
• Great attitude and attention to detail.

Responsibilities

• Answer inbound calls, schedule appointments, follow up with customers, and coordinate with technicians in the field.

Skills

Customer service

Call center experience

Strong communication

Detail oriented

Tools

CRM software

Job description

Be the friendly first point of contact for homeowners booking eco-friendly heating and cooling service.

Employment: full-time Location: Rosedale, MD (office) Department: Customer Care

Answer inbound calls, schedule appointments, follow up with customers, and coordinate with our technicians in the field. If you love organizing chaos and making people's day a little easier, this is your role.

What We're Looking For

• 2+ years of customer service experience (home services, trades, or call center a plus)Strong phone, email, and computer skillsGreat attitude and attention to detail

What We Offer

• Health, dental, and vision insurancePaid time off and holidays401(k) with matchMonthly performance bonusesFriendly, fast-paced team environment

Your Comfort, Our Planet

Let's build a greener future together.

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