Customer Service Representative

All Around Mech; Ridgefield (WA); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

401(k) with match

Monthly performance bonuses

Friendly, fast-paced team environment

Job summary

All Around Mech in Ridgefield, WA is hiring for a full-time Customer Care specialist to support expert HVAC services in Ridgefield & SW Washington. You will answer inbound calls, schedule appointments, follow up with customers, and coordinate with technicians in the field.

We value organization, a positive attitude, and attention to detail. Join a friendly, fast-paced team with solid benefits and growth opportunities in a locally trusted HVAC partner.

Qualifications

• 2+ years of customer service experience (HVAC, trades, or call center a plus).
• Strong phone, email, and computer skills.
• Great attitude and attention to detail.

Responsibilities

• Answer inbound calls, schedule appointments, follow up with customers, and coordinate with technicians in the field.

Skills

Customer service

Phone communication

Email communication

Attention to detail

Computer skills

Job description

Expert HVAC in Ridgefield & SW Washington: AC, heating, heat pumps & indoor air quality. Daikin Comfort Pro dealer. Call [phone].

Employment: full-time Location: On-site (office) Department: Customer Care

Answer inbound calls, schedule appointments, follow up with customers, and coordinate with technicians in the field. If you love organizing chaos and making people's day a little easier, this is your role.

What We're Looking For

• 2+ years of customer service experience (HVAC, trades, or call center a plus)
• Strong phone, email, and computer skills
• Great attitude and attention to detail

What We Offer

• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with match
• Monthly performance bonuses
• Friendly, fast-paced team environment