Customer Service Representative

Kelly Services; Rincon (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Telemedicine

Retirement savings plan

Holiday pay

Transit spending account

Paid sick leave

Job summary

Kelly Services in Savannah, GA is seeking a Customer Service Representative to join a leading distribution organization. The role involves handling customer inquiries, processing orders, and coordinating shipping, with a focus on accuracy and service excellence.

The position requires a high school diploma, strong computer skills (MS Office), basic typing and 10-key experience, and familiarity with shipping software. Ability to work irregular hours, including nights and weekends, is a plus.

Qualifications

• Required: high school diploma or equivalent.
• Proficient with MS Office.
• Basic typing and 10-key skills.
• Experience with shipping software systems.
• Excellent verbal and written communication.
• Proven customer service skills.

Responsibilities

• Interact with customers by responding to inquiries and complaints regarding orders, invoices, shipments, and inventory.
• Process and input customer orders accurately and efficiently.
• Produce stock reports and related paperwork for work orders.
• Coordinate special and last-minute shipping requests with Traffic and Operations.
• Provide follow-up with other departments to ensure service standards are met.
• Verify invoices for proper account invoicing and prepare shipping information.

Skills

MS Office

Typing

10-key

Shipping software

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

For those who want to keep growing, learning, and evolving. We at Kelly hear you, and we're here for you! We're seeking a Customer Service Representative to work at a leading distribution organization in Savannah, GA. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $20.00 per hour

Why you should apply to be Customer Service Representative:

• Opportunity to work with a respected leader in the distribution industry.

• Gain valuable experience and expand your professional skill set.

• Supportive team environment with training and growth potential.

What's a typical day as Customer Service Representative? you'll be:

• Interacting with customers by responding to inquiries and complaints regarding orders, invoices, shipments, and inventory.

• Processing and inputting all customer orders efficiently and accurately.

• Producing stock reports and related paperwork for customer work orders.

• Coordinating special and last-minute shipping requests with the Traffic and Operations Departments.

• Providing follow-up with other departments to ensure service standards are met.

• Verifying computer-generated invoices for proper account invoicing.

• Preparing shipping information and tracing shipments as needed.

• Maintaining damage records, back order logs, and up-to-date account files.

• Acting as a liaison between the warehouse, customers, office, and management.

• Maintaining accurate procedure manuals for account processing.

This job might be an outstanding fit if you:

• Have a high school diploma or equivalent (required).

• Possess strong computer knowledge, including proficiency in MS Office applications.

• Demonstrate basic typing skills and familiarity with 10-key.

• Have experience using shipping software systems

• Exhibit excellent oral and written communication skills.

• Bring proven customer service skills and a commitment to positive customer experiences.

• Are willing and able to work in varying facility conditions.

• Can work irregular or extended hours, including nights, weekends, and potentially holidays as needed.

What happens next

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life - just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affluent Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.