Customer Service Representative

National Seating & Mobility; Redlands (CA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Company paid holidays

Health, Dental, Vision, & Life Insur­-

401k Company Match

Tuition reimbursement and Education A​

Job summary

National Seating & Mobility in Redlands, CA is seeking a detail‑oriented, customer‑focused team member for a full‑time data entry/administrative support role. Expect 8‑hour day shifts, Mon–Fri, with compensation starting at $23+ DOE and benefits to support growth.

In this role you will handle calls, coordinate orders, verify client information, manage inventory, and assist with documentation to ensure smooth operations for our clients with mobility needs.

Qualifications

• High School Diploma or G.E.D. required.
• Communication Proficiency.
• Computer Proficiency.
• Organizational Skills.
• Customer/Client Focus.
• Bilingual - English/Spanish fluent preferred.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders which may involve verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Performs data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Skills

Communication Proficiency

Computer Proficiency

Organizational Skills

Customer/Client Focus

Bilingual English/Spanish

Education

High School Diploma or G.E.D.

Job description

Description

Full-time Opportunity| 8- hour shift (day) | Monday Friday | $23+ DOE

What is it like to work at NSM?

National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clientslves lives. We are dedicated to providing the best care for our clientslles unique needs.

Job Details

Description

Full-time Opportunity| 8- hour shift (day) | Monday Friday | $23+ DOE

What is it like to work at NSM?

National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clientslves lives. We are dedicated to providing the best care for our clientslles unique needs.

Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life.

NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us.

Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.
  
  

Qualifications

• High School Diploma or G.E.D.
• Communication Proficiency
• Computer Proficiency
• Organizational Skills
• Customer/Client Focus
• Bilingual - English/Spanish fluent preferred
  
  

Benefits

• Paid Time Off
• Company paid holidays
• Health, Dental, Vision, & Life Insurance
• 401k Company Match
• Tuition reimbursement and Education Assistance
  
  

We are looking to grow our enthusiastic and engaged team at National Seating Mobility. At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. If you like to learn more about us and the impact we make on lives, please visit us at www.nsm-seating.com.

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