Customer Service Representative

Staffmark Group; Quakertown (Bucks County); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Comprehensive Benefits

Life and Disability Insurance

Optional 401(k) Plan

Job summary

Staffmark Group in Quakertown, PA is hiring a Customer Service Representative to assist customers, resolve issues, and maintain accurate records. The role uses SAP for goods orders and Google Sheets for order status updates, with a Monday-Thursday 5:30 AM–4 PM schedule on-site.

Compensation is $20.50 per hour with competitive weekly pay and comprehensive benefits. Staffmark promotes equal opportunity employment and accommodates qualified applicants.

Qualifications

• Previous customer service experience.
• Proficient with SAP for goods orders.
• Experience using Google Sheets to track orders.

Responsibilities

• Assist customers and resolve problems to deliver excellent service.
• Build positive relationships to support ongoing customer satisfaction.
• Maintain customer records and required paperwork.
• Utilize SAP to receive and issue goods orders and keep data updated.
• Be flexible to cover additional shifts if needed.

Skills

Customer service experience

Tools

SAP

Google Sheets

Yard view program

Job description

Now hiring for a Customer Service Representative

Location: Quakertown, PA

Pay Rate: $20.50 per hour

Schedule: Monday - Thursdy | 5:30 AM - 4 PM

Bring Your People Skills. We'll Bring the Opportunity.

Looking for Customer Service Representative jobs in Quakertown where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

Job Duties

• Previous customer service experience.

Requirements

• Receive goods and issue goods orders through our SAP system.
• Maintain container/trailer information using our yard view program.
• Resolve product or service problems.
• Maintain customer records and paperwork.
• Utilize Google Sheets to update order status as well as maintain required logs.
• Be flexible to help cover other shifts if needed.
• Maintain a digital driver log as drivers arrive and depart from the site.
• Perform other duties as assigned.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

"The Staffmark team delivered great service but always checking in on the assignment and making sure everything was going well." Staffmark Associate

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.