Assistant Service Manager

Staffmark Group; Sewickley (Allegheny County); On-site; USD 33,062 - 39,950; Full time

Benefits offered by this job

Health, Dental & Vision

Life Insurance + Disability

Optional 401(k)

Employee Discounts

Job summary

Staffmark Group is looking for an Assistant Service Manager in Sewickley, PA. In this role, you will assist customers with service requests, manage installations, and ensure smooth operations. Candidates should have strong customer service skills and experience in relevant service industries.

Staffmark offers competitive pay, health benefits, life insurance, and a 401(k) option. Join our team to help improve team efficiency and customer satisfaction!

Qualifications

• Strong customer service skills and a positive attitude.
• Experience in service operations or inside sales is a plus.
• Able to manage several tasks in a fast-paced environment.

Responsibilities

• Help customers with service and maintenance requests.
• Schedule installation and service calls.
• Keep projects moving from start to finish.
• Order materials and equipment and work with vendors.
• Support process improvements and team efficiency.

Skills

Customer service skills

Problem-solving abilities

Strong organization

Clear communication

Familiarity with Microsoft Office

Education

Bachelor's degree preferred

Job description

Assistant Service Manager

Location: Sewickley, PA

Pay Rate: $24.00 - $29.00 per hour

Schedule: 1st Shift | 7:00 AM - 4:00 PM

Requirements

• Bachelor's degree preferred, but related work experience is welcome.
• Strong customer service skills and a positive attitude.
• Experience in customer service, project coordination, service operations, inside sales, or a similar role.
• Clear communication skills by phone, email, and in person.
• Strong organization and time-management skills.
• Ability to solve problems and handle challenges calmly.
• Experience with purchasing, inventory, or vendor management is a plus.
• Comfortable using Microsoft Office programs.
• Able to manage several tasks in a fast-paced environment.
• Experience in construction, manufacturing, industrial services, equipment distribution, or similar industries is helpful.

Benefits

• Good Weekly Pay, because you're worth it.
• Health, Dental & Vision, you matter.
• Life Insurance + Disability, we've got your back.
• Optional 401(k), your future you will thank you.
• Employee Discounts, save while you earn.
• Local Work, no more wasting gas driving across town.

Job Duties

• Help customers with service and maintenance requests.
• Schedule installation and service calls.
• Keep projects moving from start to finish.
• Order materials and equipment and work with vendors.
• Use computer programs to track schedules, purchases, and projects.
• Assign work and support daily operations.
• Hire, train, and help team members succeed.
• Solve customer and scheduling issues quickly.
• Track project costs and help improve profits.
• Support process improvements and team efficiency.

"They communicate and helped me understand what I was going to be doing at the job and what was expected of me." Staffmark Associate

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees / Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.