Customer Service Representative

Adecco US, Inc.; Phoenix (AZ); Presencial; USD 22.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k) plan

Commuter benefits

Descripción de la vacante

Adecco US, Inc. in Phoenix, AZ is hiring a Customer Service Representative to support customers, process orders, and manage daily operations. The role is on-site with a daytime schedule and a 100% on-site work arrangement.

Ideal candidates have 1–2 years in customer service, strong communication skills, and attention to detail. Join a fast-paced team and grow into a temp-to-hire opportunity with potential for permanent employment.

Formación

• High school diploma or GED.
• 1–2 years of customer service experience.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational abilities.
• Ability to multitask and manage competing priorities.
• Comfortable using computers, email, and basic office applications.
• Strong problem-solving skills and a customer-focused attitude.
• Ability to work independently and collaboratively in a team environment.
• Availability to work onsite in Phoenix, AZ.

Responsabilidades

• Handle incoming and outgoing customer communications via phone, email, and chat.
• Assist customers with questions about products, pricing, orders, shipping, and tracking information.
• Process customer orders accurately and efficiently.
• Provide updates regarding backorders, special orders, returns, and shipments.
• Resolve customer concerns and ensure timely follow-up.
• Maintain accurate customer records, spreadsheets, and order documentation.
• Collaborate with internal departments to address customer needs.
• Support sales representatives and internal teams with administrative tasks.
• Inform customers about available products, services, and programs.
• Process customer payments and credit card transactions according to company policies.

Descripción del empleo

CUSTOMER SERVICE REPRESENTATIVE

Location: Phoenix, AZ

Pay Rate: $16.00–$19.00 per hour

Schedule: Full-Time | 40 Hours per Week

Hours: 8:30 AM – 5:00 PM

Work Arrangement: 100% Onsite

Employment Type: Temp-to-Hire

Love Helping People? We Have an Opportunity for You!

Adecco Healthcare & Life Sciences is currently hiring Customer Service Representatives for an exciting opportunity in Phoenix, AZ!

Are you friendly, organized, and passionate about providing excellent customer service? Do you enjoy solving problems, assisting customers, and making sure everything runs smoothly?

We're looking for dependable, detail-oriented individuals who enjoy working in a fast-paced environment and take pride in delivering a positive customer experience.

Whether you have experience in a call center, customer service, order processing, or administrative support, this could be a great next step in your career!

What You'll Be Doing

As a Customer Service Representative, you'll play an important role in assisting customers, processing orders, and supporting daily business operations.

Your responsibilities will include:

Handle incoming and outgoing customer communications via phone, email, and chat.

Assist customers with questions about products, pricing, orders, shipping, and tracking information.

Process customer orders accurately and efficiently.

Provide updates regarding backorders, special orders, returns, and shipments.

Resolve customer concerns and ensure timely follow-up.

Maintain accurate customer records, spreadsheets, and order documentation.

Collaborate with internal departments to address customer needs.

Support sales representatives and internal teams with administrative tasks.

Inform customers about available products, services, and programs.

Process customer payments and credit card transactions according to company policies.

Assist with additional customer service and administrative responsibilities as needed.

What We're Looking For

Required Qualifications:

High school diploma or GED.

1–2 years of customer service experience.

Strong verbal and written communication skills.

Excellent attention to detail and organizational abilities.

Ability to multitask and manage competing priorities.

Comfortable using computers, email, and basic office applications.

Strong problem-solving skills and a customer-focused attitude.

Ability to work independently and collaboratively in a team environment.

Availability to work onsite in Phoenix, AZ.

Additional Skills That Will Help You Succeed

Previous experience in a call center or customer support environment.

Experience processing customer orders, returns, or payments.

Familiarity with Microsoft Excel, spreadsheets, and data entry.

Experience communicating with customers through multiple channels.

Strong organizational skills and the ability to maintain accurate records.

Why You'll Love This Opportunity!

Competitive Pay: Earn $16.00–$19.00 per hour!

Consistent Schedule: Enjoy full-time hours with a daytime work schedule.

Career Opportunity: Temp-to-hire position with potential for permanent employment.

Team Environment: Collaborate with colleagues and internal departments to deliver excellent customer service.

Professional Development: Build valuable experience in customer service, order management, and business operations.

Make an Impact: Help customers find solutions and enjoy a positive service experience!

We're seeking individuals who bring a positive attitude, strong communication skills, and a genuine commitment to helping others.

Pay Details: $16.00 to $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.