Customer Service Representative

Crespo Insurance Agency; Pennsauken Township (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

Professional Development

Job Stability in a growing industry

Job summary

A growing insurance agency in New Jersey is looking for a Customer Service Representative. This role involves providing excellent customer service, assisting clients with inquiries, and maintaining accurate records. The ideal candidate is detail-oriented, fluent in Spanish, and familiar with insurance products.

Qualifications

• Knowledge of insurance products.
• Excellent customer service skills.
• Highly organized with strong time management skills.

Responsibilities

• Answer customer questions via phone, email, and in-person.
• Assist clients with new quotes, updating policies, payments, and other services.
• Maintain detailed records of client interactions.

Skills

Customer Service

Detail-oriented

Fluent Spanish

Time Management

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Benefits/Perks

Competitive Pay

Professional Development

Job Stability in a growing industry

Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

Responsibilities

Answer customer questions via phone, email, and in-person

Assist clients with new quotes, updating policies, payments, and other services

Schedule appointments and maintain calendar

Maintain detailed records of client interactions

Review audits and/or policies

Collaborate with colleagues to provide comprehensive customer service

Qualifications

Knowledge of insurance products

MUST SPEAK FLUENT SPANISH

High school diploma/GED required

Excellent customer service skills

Highly organized with strong time management skills

Familiarity with Microsoft Office and other software applications