Representante de Atención al Cliente de Seguros

SARATOGA HEYL INSURANCE SERVICE; Lutherville (MD); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

401(k)

Health insurance

Paid time off

Competitive pay

Professional development

Job stability in a growing industry

Résumé du poste

SARATOGA HEYL INSURANCE SERVICE is seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency.

You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

Qualifications

• Knowledge of insurance products.
• Excellent customer service skills.
• Highly organized with strong time management skills.
• Familiarity with Microsoft Office and other software applications.

Responsabilités

• Answer customer questions via phone, email, and in person.
• Assist clients with new quotes, updating policies, payments, and other services.
• Schedule appointments and maintain calendar.
• Maintain detailed records of client interactions.
• Review audits and/or policies.
• Collaborate with colleagues to provide comprehensive customer service.

Connaissances

Insurance knowledge

Excellent customer service

Highly organized

Time management

Microsoft Office

Formation

High school diploma or GED

Bachelor’s degree preferred

Description du poste

Benefits:

• 401(k)
• Health insurance
• Paid time off

Benefits/Perks

• Competitive Pay
• Professional Development
• Job Stability in a growing industry

Job Description

We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

Responsibilities

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, payments, and other services
• Schedule appointments and maintain calendar
• Maintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service

Qualifications

• Knowledge of insurance products
• High school diploma/GED required, Bachelor’s degree preferred
Excellent customer service skills
• Highly organized with strong time management skills
• Familiarity with Microsoft Office and other software applications