Customer Service Representative

Quality Equipment Distributors, Inc.; Pasadena (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Career Growth Opportunities

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Vision insurance

Job summary

Quality Equipment Distributors, Inc. in Pasadena, TX is seeking a Customer Service Representative to join our team. You will communicate with customers to identify their needs, process requests, and escalate complaints when necessary.

The role rewards proactive problem solving and clear communication, with opportunities for advancement and competitive compensation. You will work with cross-functional teams to resolve inquiries promptly while upholding service standards and customer satisfaction.

Responsibilities

• Identify customer needs and process requests, escalating complaints when necessary.

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escape
? (???). Actually the phrase should read: "escalate complaints".