Customer Service Representative

Legacy Recovery & Remarketing Services LLC; Burnt Hills (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

A recovery and remarketing firm in Burnt Hills, NY, is seeking a Customer Service Representative to provide exceptional service and support to customers. The ideal candidate should possess excellent communication skills, a strong work ethic, and the ability to resolve issues efficiently. This position offers a great opportunity for professional growth within the company.

Qualifications

• Reliable, dependable, and has a strong work ethic.
• Excellent communication skills and a passion for helping customers.
• Ability to troubleshoot and resolve customer complaints efficiently.

Responsibilities

• Act as a liaison and provide efficient customer service.
• Resolve customer issues and ensure high satisfaction.
• Advocate for customers and maintain service standards.

Skills

Strong work ethic

Empathy

Problem-solving

Communication

Reliability

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are looking for a customer service representative who is reliable, dependable and has a strong work ethic. Great opportunity to grow within the company for those who work hard and are team players.

A customer service representative, or CSR, will act as a liaison, provide services, information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.