Customer Service Representative

LHH Recruitment Solutions; Old Bridge (NJ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-term Disability

Commuter Benefits

401K Plan

EAP program

Paid leave

Job summary

LHH Recruitment Solutions in Old Bridge, NJ is seeking a Client Service Associate to support daily office operations during tax season. This temporary, in-office role is ideal for a detail-oriented professional with strong customer service and organizational skills.

You will assist with scheduling, client communications, billing support, and general administrative tasks while contributing to a positive client experience. Schedule includes peak-season extended hours and occasional overtime.

Qualifications

• Previous administrative, office support, customer service, or receptionist experience.
• Excellent verbal and written communication skills.
• Strong organizational abilities and the ability to manage multiple priorities simultaneously.
• High attention to detail with experience handling schedules, records, or billing activities.
• Proficiency with Microsoft Office applications.
• Dependable attendance and ability to commit to the assignment through April.
• Experience within a professional services, accounting, financial, or tax environment is a plus but not required.

Responsibilities

• Coordinate appointments and maintain calendars for professional staff.
• Handle incoming phone calls and direct inquiries to the appropriate team members.
• Generate and distribute billing documents while ensuring information is accurate and complete.
• Assist clients by providing general information and escalating complex matters when necessary.
• Maintain organized electronic and physical records related to client accounts and communications.
• Support office operations and administrative projects during high-volume periods.
• Provide additional front office assistance as needed to ensure smooth daily operations.

Skills

Customer service

Scheduling

Billing support

Organization

Phone handling

Communication

Record keeping

Tools

Microsoft Office

Job description

Type of Employment: Temporary (Through April 2027)

In Office/Hybrid/Remote: In Office

Hourly: $20/hr - $25/hr (depending on experience)

Job Summary:

A well-established professional services firm is seeking a Client Service Associate to support daily office operations during tax season. This temporary opportunity is ideal for a detail-oriented professional with strong customer service and organizational skills who enjoys working in a fast-paced office environment. The selected candidate will assist with scheduling, client communications, billing support, and general administrative functions while helping ensure a positive client experience.

Schedule:

• October through December: Monday-Friday, 8:30 AM - 5:00 PM
• January: Monday-Friday, 8:30 AM - 5:30 PM
• February through April: Monday-Friday, 8:30 AM - 6:00/6:30 PM
• Every other Saturday required during peak season
• Additional overtime may be available based on business needs

Responsibilities:

• Coordinate appointments and maintain calendars for professional staff
• Handle incoming phone calls and direct inquiries to the appropriate team members
• Generate and distribute billing documents while ensuring information is accurate and complete
• Assist clients by providing general information and escalating complex matters when necessary
• Maintain organized electronic and physical records related to client accounts and communications
• Support office operations and administrative projects during high-volume periods
• Provide additional front office assistance as needed to ensure smooth daily operations

Required Experience:

• Previous administrative, office support, customer service, or receptionist experience
• Excellent verbal and written communication skills
• Strong organizational abilities and the ability to manage multiple priorities simultaneously
• High attention to detail with experience handling schedules, records, or billing activities
• Proficiency with Microsoft Office applications
• Dependable attendance and ability to commit to the assignment through April
• Experience within a professional services, accounting, financial, or tax environment is a plus but not required

*Strong performers may be considered for future permanent openings

Benefit offerings available for our associates include:

• medical
• dental
• vision
• life insurance
• short-term disability
• additional voluntary benefits
• EAP program
• commuter benefits
• 401K plan

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including:

• Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers