Receptionist

AppleOne Employment Services; Longwood (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Aflac

Direct deposit

Long-term opportunity

3 weeks vacation after 1 year

Job summary

AppleOne Employment Services is seeking a professional Receptionist for a well-established CPA firm in Maitland, FL. This front-desk role emphasizes client interaction, organization, and delivering a welcoming first impression during a fast-paced tax season.

The position is 100% onsite, with a Monday–Friday schedule and extended tax-season hours. Temp-to-perm placement with benefits such as medical insurance, Aflac, direct deposit, and long-term opportunities.

Qualifications

• 2 to 3+ years of receptionist or administrative support experience preferred.
• Outlook experience is required.
• Word and Excel experience preferred.
• Ability to multitask and stay organized during high-volume periods.
• Strong professional phone etiquette and excellent communication skills.
• Must be available for January–May tax-season schedule with no vacation planned.
• Comfortable learning ProSeries and Revver.

Responsibilities

• Greet clients and visitors professionally while maintaining a welcoming reception area.
• Answer and direct incoming calls using strong phone etiquette and active listening.
• Schedule appointments using a traditional appointment book and help manage front-office traffic.
• Log, organize, file, and send client documents and paperwork accurately.
• Perform data entry and general administrative support tasks for the office team.
• Maintain composure and provide solutions-focused service when assisting clients.

Skills

Phone etiquette

Customer service

Multitasking

Professional demeanor

Tools

Outlook

Word

Excel

Job description

Job Summary

A well-established CPA firm in Maitland, FL is seeking a professional, personable Receptionist to join a stable and close-knit administrative team. This front-desk role is ideal for someone who enjoys client interaction, takes pride in creating a welcoming first impression, and can stay organized in a fast-paced office environment. The firm offers a friendly, professional, and drama-free workplace with supportive leadership, long-tenured team members, and a collaborative culture. This Receptionist position plays an important role in keeping the office running smoothly, especially during the busy tax season, and offers long-term potential for the right candidate.

Key Responsibilities

• Greet clients and visitors professionally while maintaining a welcoming reception area.
• Answer and direct incoming calls using strong phone etiquette and active listening skills.
• Schedule appointments using a traditional appointment book and help manage front-office traffic.
• Log, organize, file, and send client documents and paperwork accurately.
• Perform data entry and general administrative support tasks for the office team.
• Maintain composure and provide solutions-focused service when assisting clients with questions or concerns.

Compensation and Benefits

• Pay Rate: $18 to $20 per hour, based on experience.
• Job Type: Temp-to-Perm.
• Work Arrangement: 100% onsite.
• Location: Maitland, FL 32751.
• Regular Schedule: Monday to Friday, 8:00 AM to 5:00 PM, with a 1-hour lunch.
• Tax Season Schedule, January through May: Monday to Thursday, 8:00 AM to 7:00 PM, Friday, 8:00 AM to 5:00 PM, and rotating Saturdays from 8:00 AM to 2:00 PM approximately every 2 to 3 weeks.
• Significant overtime is expected during tax season.
• Candidates must be available to work the full tax-season schedule from January through May and may not take vacation during this period.
• Benefits upon permanent hire include 3 weeks of vacation after one year, medical insurance, Aflac, direct deposit, and long-term opportunity.

Required Qualifications and Skills

• Manage front-desk reception, client greeting, and call routing in a professional CPA office.
• Coordinate appointment scheduling, paperwork intake, filing, and document distribution.
• Support a busy tax-season workflow while balancing phones, visitors, and administrative tasks.
• 2 to 3 or more years of receptionist, front-desk, or administrative support experience preferred.
• Outlook experience required.
• Word and Excel experience preferred.
• Strong professional phone etiquette and excellent communication skills.
• Ability to multitask, prioritize, and stay organized during high-volume periods.
• Personable, pleasant, and professional demeanor with strong customer service skills.
• Ability to remain calm, composed, and solutions-oriented when working with frustrated or difficult clients.
• Reliable and able to commit to the required January through May tax-season schedule with no vacation planned.
• Comfortable learning new office software, including ProSeries and Revver.

Preferred Qualifications

• Experience working in a CPA firm, accounting office, tax office, financial services environment, or other professional services setting.
• Familiarity with handling confidential client documents and sensitive information.
• Prior experience supporting high-volume seasonal office operations.
• ProSeries or Revver experience is helpful but not required.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.