Customer Service Representative

Business Partners Group; Oakland (CA); On-site; USD 101,000 - 143,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Business Partners Group in Oakland, CA is seeking a Customer Service Representative to help nurture deals and own renewal timelines. The role emphasizes trust-building and cross-functional collaboration to move opportunities from prospect to close.

With 4+ years of sales-marketing ownership, you will support account executives, manage trade show activities, and contribute to landing-page strategies that convert curiosity into demos. Excellent portfolio storytelling is a must.

Qualifications

• At least 4 years of real-world sales consequences.
• 3+ years leading end-to-end sales marketing projects.
• A portfolio that demonstrates impact.
• People-centered problem solving with initiative.

Responsibilities

• Pull the collaborative case study that closes a stalled Oakland deal.
• Sharpen the Customer Service value proposition for each vertical we touch.
• Support mid-level account executives with prospecting and follow-up strategy.
• Represent Business Partners Group at trade shows, conferences, and local networking events.
• Build landing pages that turn Oakland curiosity into demo bookings.
• Keep Oakland renewals from slipping by owning the timeline.
• Run point on trade shows and pop-ups throughout CA.

Skills

Sales experience

Project leadership

Portfolio quality

People-centered problem-solving

Job description

Selling isn't about pressure here; Business Partners Group's Customer Service Representative earns trust in Oakland and lets the deal close itself. The $101,000 - $143,000 is the floor, not the ceiling; with 4 years and sales marketing ownership, this Business Partners Group role keeps rising.

Key Responsibilities

• Pull the collaborative case study that closes a stalled Oakland deal
• Sharpen the Customer Service Representative value prop for each vertical we touch
• Support mid-level account executives with prospecting and follow-up strategy
• Represent Business Partners Group at trade shows, conferences, and local networking events
• Build landing pages that turn Oakland curiosity into demo bookings
• Keep Oakland renewals from slipping by owning the timeline
• Run point on trade shows and pop-ups throughout CA

What You’ll Bring

• Judgment seasoned by at least 4 years of real consequences
• 3 or more years steering sales marketing projects end to end
• A portfolio that speaks louder than any line on your resume
/li>
• People-centered problem-solving that doesn't wait for permission

We started Business Partners Group in an Oakland garage because the sales marketing status quo deserved a client-centric reckoning. Autonomy here comes with a partner: ask for help the moment you're stuck on Knowledge Base Management.

This position offers $101,000 - $143,000, comprehensive benefits, and genuine room to advance into leadership within sales marketing.

Updated within the day, the Customer Service Representative position keeps welcoming resumes.