Customer Support Specialist

Realty Partners Group; Los Angeles (CA); On-site; USD 91,000 - 132,000; Full time

Job summary

Realty Partners Group seeks a Customer Support Specialist in Los Angeles to handle price objections, tailor messaging, and prioritize hot leads. You will drive process improvements and report on ROI to optimize the CA market strategy.

The role emphasizes collaboration, high-quality email communication, and a proactive approach to converting prospects while supporting the broader sales/marketing goals for Realty Partners Group.

Qualifications

• Hands-on Talkdesk experience and ability to use it to drive outcomes.
• Proven track record of improving sales/marketing processes.
• Collaborative mindset with team-oriented approach.
• Strong writing style and tone for high-stakes emails.

Responsibilities

• Field objections on price like a mid-level pro.
• Craft messaging tailored to sales/marketing buyers and decision-makers.
• Read intent data and route Los Angeles hot leads first.
• Report on attribution and channel ROI to inform the budget cycle.
• Line up sponsorships to increase Realty Partners Group visibility.

Skills

Objection handling

Collaboration

Written communication

Sales process improvement

Tools

Talkdesk

Job description

Realty Partners Group wants a Customer Support Specialist who hears "no" as a starting point, not a verdict, especially across the CA market. With ownership, a $91,000 - $132,000 salary, and 4 years of Cross-selling to draw on, you'll do your best work at Realty Partners Group.

Key Responsibilities

• Field objections on price the way a mid-level pro does it
• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Read intent data and route the Los Angeles hot leads first
• Report on attribution and channel ROI to inform the $91,000 - $132,000 budget cycle
• Line up the unpretentious sponsorships that put Realty Partners Group in front of buyers

What You'll Bring

• A knack for Talkdesk that colleagues quietly come to rely on
• A history of leaving sales marketing processes better than you found them
• A collaborator's reflex to share credit and absorb blame
• A writer's ear for tone in a high-stakes email
• 3+ years that left you with strong instincts and few illustrations

Realty Partners Group is the solutions-focused CA company that built its name on sales marketing work nobody else wanted to do properly. We swap Team Leadership and Talkdesk tips over lunch because nobody here pretends to know it all.

We pay $91,000 - $132,000 and protect it with coaching, coverage, and a flexible setup so your Customer Service grows without burning you out.

Applications are flowing in for this sales marketing role, and we are reviewing each one promptly.