Customer Service Representative

Clarity Recruiting; New Jersey; On-site; USD 42,000 - 64,000; Full time

Job summary

Clarity Recruiting seeks a customer support specialist in the United States (New Jersey) to engage with customers via phone, email and chat. You will answer questions about products, pricing and availability and coordinate with internal teams to meet customer needs.

Data entry across platforms will be required. The ideal candidate has 1–3 years of relevant experience and excels in phone etiquette, verbal and written communication, and interpersonal skills.

Qualifications

• 1–3 years of relevant work experience.
• Excellent phone etiquette and strong verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multitasking

Organization

Prioritization

Job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work