Customer Service Representative

One New Creation; Nashville (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

One New Creation is seeking a friendly, motivated Customer Service Representative to engage with customers, identify needs, and recommend products and services that fit their interests. This role suits someone who enjoys building relationships, hitting goals, and delivering positive customer experiences in a team-oriented environment.

The position emphasizes welcoming customers, identifying needs, and supporting sales initiatives while maintaining strong records and contributing to team success.

Qualifications

• Excellent communication and interpersonal abilities are essential.
• Strong customer-service orientation and relationship-building skills.
• Ability to persuade and guide customer decisions.
• Goal-driven with capacity to meet and exceed targets.
• Proactive problem-solving and adaptability in dynamic settings.
• Organized and able to manage multiple tasks efficiently.
• Team player who collaborates for shared success.
• Willingness to learn and participate in ongoing training.

Responsibilities

• Welcome customers and create a positive, engaging experience.
• Identify customer needs and recommend appropriate solutions.
• Support promotional and sales initiatives to achieve individual and team goals.
• Build strong customer relationships and encourage repeat business.
• Answer customer questions and address concerns while guiding purchasing decisions.
• Follow up with prospective and existing customers to support sales opportunities.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Skills

Strong communication

Interpersonal skills

Customer-focused

Goal-oriented

Persuasion

Multitasking

Teamwork

Education

High school diploma or equivalent

Job description

About Us

One New Creation, LLC participates in community events and outreach activities that connect with local homeowners. We are looking for an enthusiastic team member to help support these activities.

Job Summary

We are seeking a friendly, motivated, and sales-focused Customer Service Representative to engage with customers, identify their needs, and recommend products and services that best fit their interests. This role is ideal for individuals who enjoy building relationships, achieving goals, and creating positive customer experiences in a dynamic, team-oriented environment.

Responsibilities

• Welcome customers and create a positive, engaging experience.
• Identify customer needs and recommend appropriate solutions.
• Support promotional and sales initiatives to achieve individual and team goals.
• Build strong customer relationships and encourage repeat business.
• Answer customer questions and address concerns while guiding purchasing decisions.
• Follow up with prospective and existing customers to support sales opportunities.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Minimum Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Confident, outgoing, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong persuasion, relationship-building, and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Reliable, adaptable, and motivated to learn.
• Previous experience in sales, customer service, retail, hospitality, promotions, or events is a plus but not required.