Customer Service and Sales Representative

Clarity Partners and Associates; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Incentives based on performance

Growth and advancement opportunities

Ongoing training and mentorship

Full-time scheduling options

Job summary

Clarity Partners and Associates is seeking a motivated Customer Service & Sales Representative to join our growing team in Tampa. This role blends customer support with sales execution to deliver an exceptional experience and drive company growth.

You will engage with customers across touchpoints, educate them on products, and collaborate with teams to ensure a positive, results-driven experience. A strong communication skill set and a proactive attitude are essential.

Qualifications

• Experience in customer service, sales, or call center preferred.
• Strong verbal and written communication skills.
• Ability to identify customer needs and offer solutions.
• Comfortable speaking with customers and handling objections.
• Able to multitask and stay organized in a fast-paced environment.
• Positive attitude with a proactive work ethic.

Responsibilities

• Provide outstanding customer service and support to new and existing customers.
• Handle inbound and outbound communications via phone, email, and text.
• Educate customers on products, services, and promotions.
• Identify customer needs and recommend appropriate solutions.
• Build and maintain strong customer relationships.
• Resolve customer concerns in a professional and timely manner.
• Accurately document customer interactions and account updates.
• Meet individual and team performance goals.
• Collaborate with internal teams to ensure a positive customer experience.

Skills

Customer service

Communication

Sales

Multitasking

Problem solving

Teamwork

Job description

We are seeking a motivated and people-oriented Customer Service & Sales Representative to join our growing team. This role combines customer support, relationship building, and sales execution to deliver an exceptional customer experience while helping drive company growth

The ideal candidate is energetic, professional, and confident communicating with customers in both service and sales-focused conversations. If you enjoy working in a fast-paced environment, solving problems, and helping customers find the right solutions, we’d love to hear from you

Responsibilities

• Provide outstanding customer service and support to new and existing customers
• Handle inbound and outbound customer communications via phone, email, and text
• Educate customers on products, services, and promotions
• Identify customer needs and recommend appropriate solutions
• Build and maintain strong customer relationships
• Resolve customer concerns in a professional and timely manner
• Accurately document customer interactions and account updates
• Meet individual and team performance goals
• Collaborate with internal teams to ensure a positive customer experience

Qualifications

• Previous customer service, sales, retail, hospitality, or call center experience preferred
• Strong communication and interpersonal skills
• Comfortable speaking with customers and handling objections
• Ability to multitask and stay organized in a fast-paced environment
• Positive attitude with a strong work ethic
• Coachable and eager to learn

What We Offer

• Competitive pay plus performance-based incentives
• Growth and advancement opportunities
• Ongoing training and mentorship
• Supportive and team-oriented environment
• Full-time scheduling options