Customer Service Representative

Lorygen Group; Los Angeles (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Lorygen Group in Los Angeles, CA is seeking a friendly, motivated Customer Service Representative focused on sales to engage customers, understand their needs, and recommend products that fit their interests. This role rewards relationship-building and achieving sales goals, with opportunities for ongoing training and career growth within a dynamic team environment.

You'll welcome customers, answer questions, support purchasing decisions, and maintain accurate records of interactions to drive

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Confident, outgoing, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Previous experience in sales, customer service, retail, hospitality, promotions, or events is a plus but not required.

Responsibilities

• Welcome customers and create a positive, engaging experience.
• Present and explain products and services to prospective customers.
• Identify customer needs and recommend appropriate products or solutions.
• Support promotional and sales initiatives to achieve individual and team goals.
• Address customer questions and concerns while supporting purchasing decisions.
• Follow up with prospective and existing customers to support sales opportunities.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Skills

Communication

Interpersonal skills

Customer focus

Goal-oriented

Sales experience

Education

High school diploma

Job description

About Us

Wework closely with startups, growing businesses, and established brandsto create user-focused digital solutions that are functional, visuallycompelling, and built for long-term growth. From concept to launch—andbeyond,we become your digital partner.

Job Summary

We are seeking a friendly, motivated, and sales-focused Customer Service Representative to engage with customers, understand their needs, and recommend products and services that best fit their interests. This role is ideal for individuals who enjoy building relationships, achieving sales goals, and creating positive customer experiences.

Responsibilities

• Welcome customers and create a positive, engaging experience.
• Present and explain products and services to prospective customers.
• Identify customer needs and recommend appropriate products or solutions.
• Support promotional and sales initiatives to achieve individual and team goals.
• Address customer questions and concerns while supporting purchasing decisions.
• Follow up with prospective and existing customers to support sales opportunities.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Confident, outgoing, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and motivated to learn.
• Previous experience in sales, customer service, retail, hospitality, promotions, or events is a plus but not required.