Customer Service Representative

Spencer's TV & Appliances; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible Scheduling

Growth and Career AdvancementOpportuni

Great Working Environment

Job summary

Spencer's TV & Appliances is looking for a Customer Service Representative to join our team. You will represent our members on client support calls and handle service requests and customer complaints with respect and courtesy.

You should be self-motivated, energetic, and focused on delivering the highest level of customer satisfaction while managing multiple scenarios daily.

Qualifications

• Minimum two years admin experience.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Positive Attitude.
• Team player who can work independently.

Responsibilities

• Receive incoming calls in a professional and courteous manner
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls, and respond to customer complaints
• Perform other duties as needed which may include cross-training in related positions

Skills

Customer service

Communication

Data entry

Job description

Job Summary

Spencer's TV & Appliances is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities

• Receive incoming calls in a professional and courteous manner
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls, and respond to customer complaints
• Perform other duties as needed which may include cross-training in related positions

Qualifications

• Minimum two years admin experience
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Positive Attitude
• Team player who can work independently

Benefits/Perks

• Flexible Scheduling
• Growth and Career Advancement Opportunities
• Great Working Environment

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.