Customer Service Representative

LH Brubaker Appliances; Lancaster (Lancaster County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Vision insurance

M-F

6 Paid Holidays

Job summary

LH Brubaker Appliances is looking for a Customer Service Representative to join our team. You will be a key member of our service team, answering calls and handling service requests with respect and courtesy.

Ideal candidates are self-motivated, energetic and focused on delivering the highest level of customer service and satisfaction while managing various daily situations effectively.

Qualifications

• Minimum two years admin experience.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Positive attitude and teamwork capability.

Responsibilities

• Receive incoming calls in a professional and courteous manner.
• Complete work orders, return customer calls, and respond to customer complaints.
• Perform other duties as needed which may include cross-training in related positions.

Skills

Strong written and verbal comms

Detail-oriented with data entry

Team player who can work independently

Customer service mindset

Job description

Benefits

• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Job Summary

LH Brubaker Appliances is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of our service team. You are responsible for answering calls and handling service requests. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities

• Receive incoming calls in a professional and courteous manner
• Complete work orders, return customer calls, and respond to customer complaints
• Perform other duties as needed which may include cross-training in related positions

Qualifications

• Minimum two years admin experience
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Positive Attitude
• Team player who can work independently

Benefits/Perks

• M-F
• 6 Paid Holidays