Customer Service Representative

Talent Haven HR; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Talent Haven HR in Philadelphia is seeking a friendly and dependable Customer Service Representative to assist customers, answer questions, and provide a positive experience in every interaction.

This entry-level role focuses on clear communication, relationship-building, and delivering helpful service while learning our products, policies, and processes. You will work with a supportive team and receive paid training.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous customer service, sales, retail, hospitality, or office experience is a plus but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Answer questions about products, services, and company offerings.
• Address routine customer questions and concerns.
• Recommend appropriate products or services based on customer needs.
• Communicate product and service information clearly and accurately.
• Assist with customer follow-ups and relationship-building activities.
• Support customer satisfaction and engagement initiatives.
• Maintain accurate records of customer interactions and follow-ups.
• Assist with promotional and customer outreach activities.
• Help create a welcoming and positive customer experience.
• Participate in ongoing training and professional development.

Skills

Strong communication

Interpersonal skills

Customer-focused attitude

Listening and problem solving

Reliable and self-motivated

Willingness to learn

Comfort with public interactions

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking a friendly and dependable Customer Service Representative to assist customers, answer questions, and provide a positive experience throughout each interaction. This entry-level opportunity is ideal for someone who enjoys helping people, communicating clearly, and developing strong customer service and relationship-building skills.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Answer questions about products, services, and company offerings.
• Address routine customer questions and concerns.
• Recommend appropriate products or services based on customer needs.
• Communicate product and service information clearly and accurately.
• Assist with customer follow-ups and relationship-building activities.
• Support customer satisfaction and engagement initiatives.
• Maintain accurate records of customer interactions and follow-ups.
• Assist with promotional and customer outreach activities.
• Help create a welcoming and positive customer experience.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous customer service, sales, retail, hospitality, or office experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching