Customer Service Representative

Alloy Precision Technologies in; Mentor (OH); On-site; USD 40,000 - 48,000; Full time

Job summary

Alloy Precision Technologies is seeking a Customer Service Representative (Administrative) to support our customer base and sales team in Mentor, Ohio. The role focuses on processing orders, preparing quotes, and coordinating with internal staff to ensure smooth service.

You will develop and maintain strong communications with customers and colleagues, manage sales data, and contribute to inside sales support.

Responsibilities

• Handle incoming orders and process sales transactions.
• Develop quotes for existing and new accounts.
• Support customers day to day and maintain clear communications with internal teams.

Job description

Customer Service Representative (Administrative)

SUMMARY: Customer Service Representative plays a leadership role in support of our customer base, Sales Team, and remaining organization with the handling of incoming orders, the development of sales quotes for current and new accounts, and the support our customers day to day needs. This individual will develop and maintain strong, positive communications with customers, other internal personnel, and others as needed to provide excellent customer service and insides sales services. To execute assigned sales and customer service projects and to maintain proper records and systems. This position will be a hands-on sales and sales support position requiring excellent inside and external coordination and communication efforts.