Customer Service Representative

Prestige NY; Melville (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Prestige NY in Melville, NY is seeking a personable sales-focused candidate to convert leads into customers during in-person consultations.

You will follow up with customers from provided lead lists, upsell services when possible, and provide accurate information on product pricing and availability. Training is provided daily to stay current with our brands.

This is a dynamic, fast-paced role with opportunities to grow with the company and build lasting client relationships.

Qualifications

• Previous customer service, sales, or direct marketing experience preferred.
• Excellent communication skills, both verbal and written.
• Strong multi-tasking, organization, and prioritization abilities.

Responsibilities

• Communicate with customers in-person during face to face consultations.
• Follow up with customers using provided lead list and upsell services.
• Provide knowledgeable answers about product, pricing and availability.
• Stay up to date with all product knowledge for represented brands.
• Participate in daily training sessions with the team.

Skills

Customer service

Sales

Direct marketing

Job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting leads into customers

Responsibilities

• Communicate with customers in-person during face to face consultations.
• Utilize provided lead list to follow up with customers and potentially upsell services.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Stay up to date with all product knowledge related to the brands we're representing.
• Participate in daily training sessions with our team.

Qualifications

• Customer service, sales, direct marketing experience preferred.
• Excellent communications skills and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work