Customer Service Representative

Ciseu; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development programs

Supportive team environment

Hands-on customer service experience

Performance-based growth

Employee recognition

Ongoing mentorship and coaching

Job summary

Ciseu in Las Vegas is seeking a friendly Customer Service Representative to provide exceptional support, build relationships, and enhance the customer experience.

You will greet customers, listen to needs, offer solutions, document interactions, and collaborate with the team to meet service goals. Paid training and career development are available.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Positive personality and willingness to learn.
• Strong listening and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Ability to work effectively independently and as part of a team.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Listen to customer needs and recommend appropriate solutions.
• Provide clear and accurate information to customers.
• Assist with routine customer requests and concerns.
• Follow up with customers when appropriate to ensure satisfaction.
• Build and maintain positive customer relationships.
• Support customer engagement and promotional activities.
• Communicate customer feedback and recurring questions to team members.
• Maintain accurate records of customer interactions and activities.
• Assist with daily customer service priorities and team initiatives.
• Collaborate with team members to achieve customer experience goals.
• Maintain a professional and positive approach during all customer interactions.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused attitude

Active listening

Problem-solving abilities

Organizational skills

Multitasking

Reliability

Team player

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking a friendly and motivated Customer Service Representative to provide exceptional customer assistance, build strong relationships, and support a positive customer experience. This is a great opportunity for someone who enjoys working with people, communicating effectively, solving customer needs, and growing professionally in a supportive team environment.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Listen to customer needs and recommend appropriate solutions.
• Provide clear and accurate information to customers.
• Assist with routine customer requests and concerns.
• Follow up with customers when appropriate to ensure satisfaction.
• Build and maintain positive customer relationships.
• Support customer engagement and promotional activities.
• Communicate customer feedback and recurring questions to team members.
• Maintain accurate records of customer interactions and activities.
• Assist with daily customer service priorities and team initiatives.
• Collaborate with team members to achieve customer experience goals.
• Maintain a professional and positive approach during all customer interactions.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Positive personality and willingness to learn.
• Strong listening and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Ability to work effectively independently and as part of a team.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service experience
Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching