Customer Service Representative

Surib; Las Vegas (NV); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid training

Professional development

Supportive team

Career advancement

Hands-on experience

Competitive pay

Job summary

Surib in Las Vegas is seeking a Customer Service Representative to assist customers with questions, requests, and general service needs. You will help with product information, promotions, and resolving routine concerns while maintaining a professional, friendly demeanor.

Responsibilities include responding to requests, following up when needed, and keeping accurate records of interactions. A positive, organized, and customer-focused approach is essential as you support promotional events and

Qualifications

• Strong verbal communication and listening skills are required.
• Friendly, patient, and customer-focused approach.
• Professional and dependable work ethic.
• Ability to stay organized while handling multiple requests.
• Previous customer service, retail, or hospitality experience is a plus.

Responsibilities

• Respond to customer questions and service requests
• Provide accurate information about products, services, and promotions
• Listen to customer concerns and assist with appropriate solutions
• Follow up on customer requests when necessary
• Maintain accurate records of customer interactions and feedback
• Assist customers during promotional activities and events
• Communicate customer needs and recurring concerns to the appropriate team
• Maintain a welcoming and professional customer experience

Skills

Verbal communication

Listening skills

Customer-focused

Friendly & patient

Organizational skills

Hospitality/customer service exp

Education

High school diploma or equivalent

Job description

Position Summary

We are looking for a Customer Service Representative to assist customers with questions, requests, and general service needs. This position is ideal for someone who enjoys helping people, solving routine concerns, and maintaining a professional approach in every interaction.

Responsibilities

• Respond to customer questions and service requests
• Provide accurate information about products, services, and promotions
• Listen to customer concerns and assist with appropriate solutions
• Follow up on customer requests when necessary
• Maintain accurate records of customer interactions and feedback
• Assist customers during promotional activities and events
• Communicate customer needs and recurring concerns to the appropriate team
• Maintain a welcoming and professional customer experience

Qualifications

• High school diploma or equivalent
• Strong verbal communication and listening skills
• Friendly, patient, and customer-focused
• Professional and dependable work ethic
• Ability to stay organized while handling multiple requests
• Previous customer service, retail, or hospitality experience is a plus

Benefits

• Paid training
• Professional development opportunities
• Supportive team environment
• Opportunities for career advancement
• Hands‑on customer service experience
• Competitive compensation