Customer Service Representative

Prostar Services; Kansas; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Paid Time Off + Paid Holidays

Paid training

Performance bonuses

Advancement opportunities

Consistent weekday schedule

Job summary

TSG LLC is seeking a Customer Service Representative to serve as a friendly, organized voice for customers. The role involves handling inbound calls, scheduling service appointments, and coordinating with technicians to ensure smooth operations.

The ideal candidate brings customer-service or call-center experience, a positive phone presence, and comfort with scheduling software and computers. A dependable, detail-oriented mindset is essential for success.

Qualifications

• Customer-service or call-center experience preferred.
• Great phone presence and a positive attitude.
• Comfortable with scheduling software and computers.
• Dependable and detail-oriented.

Responsibilities

• Answer inbound calls and book service appointments
• Follow up with customers and confirm scheduling
• Coordinate with technicians and dispatch
• Keep customer records accurate and up to date
• Turn every call into a great customer experience

Skills

Customer-service

Call-center

Scheduling software

Tools

CRM software

Job description

Customer Service Representative

Wilson, NC | TSG LLC

$16-$22/hr + Bonuses

Be the friendly voice our customers count on. We're looking for an organized, upbeat CSR who loves helping people and keeping the day running smoothly.

Benefits

• Health, Dental & Vision Insurance
• - Paid Time Off + Paid Holidays
• - Paid training
• - Performance bonuses
• - Advancement opportunities
• - Consistent weekday schedule

What You'll Be Doing

• Answer inbound calls and book service appointments
• - Follow up with customers and confirm scheduling
• - Coordinate with technicians and dispatch
• - Keep customer records accurate and up to date
• - Turn every call into a great customer experience

What We're Looking For

• Customer-service or call-center experience preferred
• - Great phone presence and a positive attitude
• - Comfortable with scheduling software and computers
• - Dependable and detail-oriented