Customer Service Representative

Texas Quality Plumbing; Houston (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Financial education

One-week paid vacation

Monthly bonuses

Job summary

Texas Quality Plumbing is seeking a Customer Service Rep to support service technicians and manage client interactions in Houston, TX. This entry-level role offers competitive pay, benefits like health care, paid vacation, and a positive work culture emphasizing teamwork and customer satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Strong multitasking ability and organized.
• Bilingual preferred.

Responsibilities

• Answer phones and schedule/confirm appointments.
• Enter purchase orders and dispatch plumbers.
• Provide superb customer service to clients.

Skills

Communication

Interpersonal skills

Multitasking

Problem solving

Job description

Join to apply for the Customer Service Rep role at Texas Quality Plumbing

Join to apply for the Customer Service Rep role at Texas Quality Plumbing

Texas Quality Plumbing is currently hiring for a Customer Service Rep to help our service technicians complete work for our clients in and around Houston, TX. This position earns a competitive wage along with excellent benefits. We are local industry leaders in this essential trade and believe that hard work can also be fun.

In addition to great pay and our exceptional culture, we offer the following benefits and perks including health benefits, financial education, one-week paid vacation, and monthly bonuses.

As our Customer Service Rep, you get to provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions by phone and in person. Your primary responsibilities will be to answer phones, schedule and confirm appointments, enter purchase orders, and dispatch plumbers.

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

OUR IDEAL CSR

• Respectful - be kind, positive, and helpful
• Career-minded - looking for more than a job
• Self-motivated - sees what needs to be done and does it
• Team player - get along well with others and have a true understanding of teamwork
• Pride in your work - real desire to do quality work and ensure customer satisfaction
  
  

We are looking for someone who has excellent communication and interpersonal skills and can solve issues for all kinds of clients with professionalism and patience. Ask yourself: Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? this sound like you? If so, please continue reading!

About Texas Quality Plumbing

As a Texas family-owned and operated company, we have been providing the Houston area with quality plumbing services since 2007. Our number one priority is our customers. Our team is constantly working toward our goal of being the best home and family resource for all types of plumbing and drain cleaning needs. We always do our best to provide efficient and quick services with our fully experienced and professional staff who are extensively trained to handle any situation. We offer the best in town when it comes to giving a personal touch.

Our core values are integrity, responsibility, structure, value, and commitment. We are set apart through our culture of trust that we give to our team members. We have worked hard to earn an A+ rating by the Better Business Bureau, and because our team continuously strives for excellence, we provide great pay and an honest open culture!

Requirements For An Customer Service Rep

• Able to multi-task
• Computer literate
• Good customer service skills
• Bilingual
  
  

If you are excited about this Customer Service Rep opportunity and meet these requirements, don't delay. Apply today!

Location: 77040

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Construction

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