Customer Service Representative

Worksourceheartofgeorgia; Georgia; On-site; USD 17,000 - 21,000; Full time

Job summary

Worksourceheartofgeorgia is hiring for a store operations role focused on delivering exceptional customer service, addressing needs, and resolving issues promptly. You will handle cash transactions, manage alcohol/tobacco/lottery as required, stock shelves, maintain cleanliness, and support the store leader with daily tasks.

Flexible availability including nights, weekends, and holidays. Must be 18+ for store tasks and 16+ for kitchen operations with reliable transportation; comfortable in a

Qualifications

• Experience in customer service is preferred.
• Ability to stand and multitask during shifts.
• Reliable transportation may be required.

Responsibilities

• Provide excellent customer service and resolve issues promptly.
• Handle cash and perform basic transactions.
• Stock and replenish inventory to keep shelves full.
• Maintain store cleanliness and safety standards.
• Assist store leader and support team learning.

Skills

Customer service

Cash handling

Team player

Job description

Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.

Speak honestly and act with integrity, upholding company values at all times.

Cash Handling & Transactions:

Handle cash transactions, fuel transactions, and other retail shift duties as assigned.

Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.

Operational Duties:

Ensure compliance with company policies, procedures, and safety regulations across all store activities.

Attention to detail while multitasking.

Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.

Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.

Assist the store leader with additional tasks as needed.

Foster a collaborative learning environment by sharing expertise and assisting in the development of others.

REQUIREMENTS :

Must be 18 years of age or older to work in store operations.

Must be 16 years of age to work in kitchen operations

Must have reliable transportation.

Flexible availability is required, including nights, weekends, and holidays.

PHYSICAL REQUIRMENTS:

Ability to stand for extended periods, ranging from 8 to 10 hours.

Ability to push or pull up to 50 pounds.

Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds

Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.