Customer Service Representative

Cedar South; Fresno (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Cedar South in Fresno, CA is seeking a dedicated Customer Service Representative on a full-time basis to provide exceptional support to clients. The role focuses on handling inquiries, resolving issues, and maintaining detailed records in a modern office environment.

Candidates should have a high school diploma or equivalent and at least one year of customer service experience, with strong written and verbal communication skills. Proficiency with standard office software is preferred.

Qualifications

• High school diploma or equivalent.
• At least one year of customer service experience.
• Ability to handle multiple tasks in a fast-paced environment.
• Proficiency with standard office software.

Responsibilities

• Handle customer inquiries through calls and messages.
• Resolve issues and ensure customer satisfaction.
• Maintain accurate records of all customer interactions.
• Communicate effectively with customers in writing and verbally.

Skills

Excellent communication

Written communication

Customer service experience

Education

High School Diploma or equivalent

Job description

Cedar South, based in Fresno, CA, offers full-time opportunities in customer service. We seek a dedicated Customer Service Representative and provide exceptional support to our clients.

The Customer Service Representative will handle customer inquiries, resolve issues, and ensure customer satisfaction. This role involves communicating effectively with customers, both verbally and in writing, and maintaining accurate records of all interactions.

This position is based in Fresno, CA, and will work within our customer service team. The team is responsible for providing top-notch support to our clients and ensuring their needs are met.

The annual salary for this position ranges from $35,000 to $44,709, with the exact amount determined by experience and qualifications. Employees in this role typically perform administrative tasks such as managing schedules, coordinating meetings, and maintaining records. They may use standard office software like Microsoft Office Suite for these tasks. The workplace is an office environment, and the position requires a high school diploma or equivalent, as well as basic computer skills. Benefits are not specified, but may include health insurance, retirement plans, or paid time off, depending on the employer.

The Customer Service Representative should have excellent communication skills, both written and verbal, and be able to handle multiple tasks simultaneously. A high school diploma or equivalent is required, along with at least one year of customer service experience.

The workplace is a modern, open-concept office located in the heart of the city, equipped with state-of-the-art technology and ergonomic furniture to support productivity and comfort. The role requires a strong background in the relevant field, excellent communication skills, and the ability to work both independently and collaboratively in a fast-paced environment. Candidates should be prepared to undergo a thorough interview process, which may include technical assessments, behavioral interviews, and reference checks.

Handling customer inquiries, resolving issues, maintaining customer satisfaction, communicating effectively with customers, maintaining accurate records of all interactionsHigh school diploma or equivalent, at least one year of customer service experience