Customer Service Representative

Redwood Valley Partners; San Jose (CA); On-site; USD 48,000 - 66,000; Full time

Job summary

Redwood Valley Partners in San Jose, CA is seeking a Customer Service Representative for a full-time role. You will handle customer inquiries, resolve issues, and ensure satisfaction, collaborating with the sales team to understand needs and deliver solutions.

The position emphasizes accurate record-keeping and exceptional service. Compensation ranges from $48,000 to $66,177 per year, with details shared during the hiring process.

Qualifications

• Experience in customer service or related field required.
• Strong communication and problem-solving abilities essential.
• Proficiency in English required; knowledge of financial services a plus.

Responsibilities

• Handling customer inquiries
• Resolving issues
• Maintaining accurate records
• Providing exceptional customer service
• Working with the sales team to understand customer needs

Skills

Customer service

Communication

Problem solving

Record keeping

Education

High school diploma or equivalent

Job description

Redwood Valley Partners, a financial services company, seeks a Customer Service Representative in San Jose, CA. This full-time role offers competitive compensation and benefits.

As a Customer Service Representative, you'll handle customer inquiries, resolve issues, and ensure satisfaction. You'll collaborate with the sales team to understand needs and provide solutions. Accurate record‑keeping and exceptional service are key.

Join a dedicated team in San Jose, CA, in a collaborative, supportive environment. Our office features modern technology to aid your daily tasks.

This position offers a salary range of $48,000 to $66,177 per year. Benefits details will be shared during the hiring process.

Candidates should have a high school diploma or equivalent, and one year of customer service experience. Strong communication, problem‑solving, and customer‑centric skills are essential. Proficiency in English is required, with financial services knowledge a plus.

• Handling customer inquiries
• resolving issues
• maintaining accurate records
• providing exceptional customer service
• working with the sales team to understand customer needsHigh school diploma or equivalent
• at least one year of experience in customer service or a related field