Customer Service Representative

Advance Services Inc.; Fort Collins (CO); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

PTO

Referral incentives

Job summary

Advance Services Inc. in Fort Collins is seeking a Customer Service Representative to handle consumer inquiries via email, phone, chat and written correspondence. You will answer phones, respond to emails, and provide professional, knowledgeable service to achieve KPI goals.

This position offers competitive starting pay in the Fort Collins area, first shift hours, and opportunities to grow within a friendly call center team. Apply today to start your career with us.

Qualifications

• Handles consumer inquiries via email, phone, chat and written correspondence.
• Responds to phones and emails in a timely, professional manner.
• Maintains high level of customer support to meet KPI goals.

Responsibilities

• Primary contact for consumer inquiries across channels.
• Provide product knowledge and technical support when needed.
• Achieve and maintain customer service levels and KPI targets.

Skills

Customer service

Phone & Email support

Communication skills

Chat support

Tools

CRM software

Phone system

Job description

Customer Service Representative – Immediately Hiring! Advance Services Inc. has openings with a local call center. Great starting pay, and a great company to kick-start your career. Don’t Wait; Apply Today!

Pay: $20.00 Per Hour - $21.00 Per Hour. Shift: 1st shift, 7:00 a.m. - 3:30 p.m. Location: Fort Collins.

Job Duties

• Responsible for primary contact with the company’s consumer inquiries, which include email, phone, chat, and written correspondence
• Answer phones and respond to emails
• Maintains a high level of customer support by providing professional, knowledgeable, and courteous service at all times
• Provide product knowledge and technical support
• Achieves and maintains customer service levels and KPI goals

Why work for Advance Services, Inc.

• Enjoy our easy application process.
• You NEVER pay a fee!
• Weekly pay.
• Fun Safety and attendance incentives.
• Health Benefits to keep you and your family healthy.
• Great Referral Incentives.
• Advance Services partners with the top companies in the area!

Benefits

• Minimum Essential Coverage (MEC) plan
• MEC Enhanced
• Limited Medical Insurance
• Critical Illness Insurance
• Accident Insurance
• PTO

Advance Services is an equal‑opportunity employer #458