Customer Support Specialist - Day Shift, $20-$21/hr, PTO

Advance Services Inc.; Fort Collins (CO); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

PTO

Referral incentives

Job summary

Advance Services Inc. in Fort Collins is seeking a Customer Service Representative to handle consumer inquiries via email, phone, chat and written correspondence. You will answer phones, respond to emails, and provide professional, knowledgeable service to achieve KPI goals.

This position offers competitive starting pay in the Fort Collins area, first shift hours, and opportunities to grow within a friendly call center team. Apply today to start your career with us.

Qualifications

• Handles consumer inquiries via email, phone, chat and written correspondence.
• Responds to phones and emails in a timely, professional manner.
• Maintains high level of customer support to meet KPI goals.

Responsibilities

• Primary contact for consumer inquiries across channels.
• Provide product knowledge and technical support when needed.
• Achieve and maintain customer service levels and KPI targets.

Skills

Customer service

Phone & Email support

Communication skills

Chat support

Tools

CRM software

Phone system

Job description

Advance Services Inc. in Fort Collins is seeking a Customer Service Representative to handle consumer inquiries via email, phone, chat and written correspondence. You will answer phones, respond to emails, and provide professional, knowledgeable service to achieve KPI goals.

This position offers competitive starting pay in the Fort Collins area, first shift hours, and opportunities to grow within a friendly call center team. Apply today to start your career with us.