Customer Service Representative

Hireology; Flat Rock (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short/Long Term Disability

401(k) with Company Match

Paid Time off

Paid Parental Leave

Vehicle discounts for employees

Family-owned and operated

Discounts on products and services

Job summary

Hireology is seeking a customer service representative to deliver a first-class experience in our service lane. You will greet customers, assist with rental vehicle processing, and coordinate service appointments in a fast-paced environment.

Responsibilities include managing rental cars in our software, contacting customers for scheduling, and handling pickup and delivery of vehicles. This role offers employee benefits and opportunities for career growth within a family-owned business.

Qualifications

• Experience delivering client-focused service in a fast-paced environment.
• Strong communication and problem-solving abilities.
• Ability to manage multiple tasks (phone, in-person, scheduling) with accuracy.

Responsibilities

• Greet customers in the service lane.
• Manage rental cars using the software system.
• Contact customers to schedule service appointments.
• Pickup and deliver customer vehicles.

Skills

Customer service

Communication

Tools

Rental software

Job description

Join our customer service team and provide our customer with a fist class experience.

Responsibilities include:

• 1) Greetings customers in our service lane
• 2) Managing rental cars with our software system
• 3) Contacting customers for service appointments
• 4) Picking up and delivering customer vehicles

Benefits:

• Medical, Dental, Vision
• Short/Long Term Disability
• 401(k) with Company Match
• Paid Time off
• Paid Parental Leave
• Growth Opportunities
• Paid Training
• Employee Purchase Discounts on Vehicles
• Family Owned and Operated
• Discounts on Products and Services