Customer Service Representative - Full Time

Boulder Connect; Kailua (HI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical/dental insurance

Flexible spending accounts

401k retirement plan

Employee discounts

Job summary

Boulder Connect seeks a Customer Service Associate for airport locations to welcome travelers and deliver friendly service.

You will greet customers, answer inquiries, manage lines, and support smooth operations at rental locations. This on-site role requires physical presence and teamwork in a fast-paced environment. Prior retail or customer service experience is a plus but not required.

Qualifications

• Requires valid driver's license.
• Basic computer skills for reservation/check-in tasks.
• Ability to work outdoors and be on feet for extended periods.
• Willingness to drive various vehicles and handle flexible shifts.

Responsibilities

• Greet customers and respond to inquiries.
• Manage customer lines and direct to appropriate locations.
• Support smooth operations at rental locations.
• Provide courteous service to ensure a positive experience.

Skills

Driver's license

Basic computer skills

Outdoor work

Stand or walk for long periods

Drive vehicles

Flexible shifts

Job description

Role:

Customer Service Associate at airport locations, providing a welcoming environment for travelers.

Responsibilities:

Manage customer lines, direct customers to appropriate locations, answer inquiries professionally, and ensure a positive travel experience through excellent service.

Qualifications & Skills:

Valid driver’s license, basic computer skills, ability to work outdoors, stand or walk for extended periods, drive various vehicles, and work flexible shifts. Prior retail or customer service experience is a plus but not required.

Key Duties:

Greet customers, assist with inquiries, manage lines, and support smooth operations at rental locations.

Benefits & Perks:

On-the-job training, paid time off, medical/dental insurance, flexible spending accounts, retirement plan (401k), and employee discounts on rentals and vehicle purchases. Perks may vary based on employment status and location.

Additional Info:

This is an on-site role requiring physical presence; remote work is not available. The position emphasizes teamwork, customer focus, and a positive environment.