Customer Service Representative

ahscareers; Elkridge (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health/Dental/Vision/401(k)/Paid Time 

Employee Wellness Program

Comprehensive and ongoing training

Strong company culture with career g

Job summary

Automated Health Systems seeks a Customer Service Representative in Elkridge, MD. This onsite role centers on guiding individuals through benefits information and support, ensuring accurate communication and helpful service.

You will deliver consistent information, assist clients with health services navigation, and contribute to a positive customer experience in a fast-paced environment. Benefits include Health/Dental/Vision/401(k)/Paid Time Off, wellness program, comprehensive training, and

Qualifications

• Minimum 2 years’ experience in a call center environment required.
• Experience in health/human services preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

PC proficiency

Bilingual

Education

High School Diploma/GED

Associates Degree in social or behavioral sciences

Job description

Automated Health Systems has Customer Service Representative positions available in Elkridge, MD. These positions are onsite.

Responsibilities:

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits:

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications:

• Minimum 2 years’ experience in a call center environment required.
• Experience in health/human services preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

“The Enlightened Choice in Health Service Management”