Customer Service Representative

Express Employment Professionals - Cincinnati East; East Windsor Township (NJ); On-site; USD 36,000 - 42,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Customer Service Representative in East Windsor, NJ. The CSR will intercept faxed or scanned orders and key them into the system, followed by proactive follow-up calls to requestors.

Qualifications include at least 2 years in customer service, proficiency with Windows-based order entry, and strong verbal and written communication skills. The role requires organized, multi-tasking individuals with data-entry proficiency.

Qualifications

• Minimum 2 years in customer service.
• Knowledge of Windows based order entry system.
• Ability to communicate effectively both verbally and in writing.
• Strong data entry skills.
• Organized with ability to multi-task.

Responsibilities

• Intercept faxed or scanned orders.
• Key orders into the system.
• Follow up with requestors by phone.

Skills

Communication

MS Word

Excel

AS400

WMS

Data Entry

Tools

AS400

WMS

Job description

Customer Service Representative

The CSR is responsible for intercepting faxed or scanned orders, keying orders in to system, conducting follow up phone calls to requestors.

Qualifications:

Knowledge of:

• Windows based order entry system.
• Minimum of 2 years’ experience in customer service.

Skills and/or Experience:

• Ability to successfully communicate – both verbal and written
• Intermediate skills in MS Word and Excel
• AS400 experience or any WMS experience helpful
• Proficient Data Entry Skills
• Ability to follow through and provide excellent customer service
• Ability to efficiently solve problems
• Ability to establish priorities and accomplish multiple tasks
• Must be organized

We are located at:

614 US-130 Ste 2B, East Windsor, NJ 08520

[phone]