Customer Service Representative

ProSeal Service Group; Dickinson (ND); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Life and disability insurance

Job summary

DXP is seeking a Customer Service Representative in Dickinson, ND to handle inquiries, process orders, and support sales through accurate data entry and stock coordination.

Ideal candidate will be proficient in MS Office, able to multi-task in a fast-paced environment, and committed to delivering excellent customer service with a positive attitude.

Qualifications

• Proficient with Microsoft Office (Outlook, Excel, Word).
• Strong typing, data entry and organizational skills.
• Ability to work independently and stay customer-focused.

Responsibilities

• Respond to customer inquiries about products and services.
• Process customer phone orders and check stock availability.
• Coordinate shipping and receiving and quote prices.
• Prepare price quotes and assist outside sales with sourcing.
• Maintain inventory records and sales data in the system.

Skills

MS Office

Typing skills

Data entry

Customer focus

Independent worker

Education

HS diploma

Tools

Outlook

Job description

USA:ND:Dickinson | Customer Service | Full-Time

Description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Responsibilities of the Customer Service Representative include, but are not limited to:

• Responding to customer inquiries regarding company products and services
• Processing customer phone orders
• Checking availability of stock and shipping dates
• Inventory management
• Quoting prices, filling order to customer specifications and processing sales data via computer
• Assisting the outside sales by preparing price quotes and sourcing products
• Shipping and receiving coordination

Qualifications of the Customer Service Representative i nclude, but are not limited to:

• Experience with Microsoft Office programs including Outlook, Excel and Word
• Should be attentive and able to work independently
• Industrial distribution experience preferred
• Data entry skills, organization, multi-tasking and customer focus is required
• Must have strong typing skills, spelling and grammar
• Must have acceptable driving record according to company guidelines

Additional Information:

• Physical Demand: Ability to lift 50lbs.
• Working Conditions : Office Environment with some exposure to warehouse
• Training/Certifications: N/A
• Travel: N/A
• Education: High School diploma or GED required

Location: USA:ND:Dickinson

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).

Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V